After you place your order, your personalized product will be produced and shipped immediately. Shipping with the shipping company typically takes 2-3 business days. Shipping to Austria and Switzerland may take slightly longer. Once your order has been shipped, you will receive a shipping confirmation email. This email will contain a tracking link for your order.

Within Germany we charge 3.95 € shipping costs.
To Austria 4.95 €.
To Switzerland 9.95 CHF.

We currently deliver to Germany, Austria and Switzerland.

We offer all common payment methods, including PayPal, Klarna, credit card, Sofort, etc.

However, the payment method may vary depending on the destination country. For example, Klarna is not offered in Switzerland.

The right of withdrawal for personalized products is generally excluded. However, if the change request or cancellation is received before production starts, we will of course be happy to accommodate it.

The right of withdrawal for personalized products is generally excluded. However, if there is a manufacturing defect or shipping damage, we will be happy to send you a replacement. Please contact our customer service and send a picture showing the defect or damage.